RETAIL SERVICES

SALES & LEADERSHIP DEVELOPMENT

  • Your employees are your clients too. I customize a training catered to your business model, that focuses on personal development, emotional intelligence and leadership excellence. Exceptional service = repeat business.

$$$+

CLIENT EXPERIENCE WITH THE SENSES

  • I bring the experience to your people and strictly focus on the 5 senses. We learn how to create long lasting relationships by offering a memorable experience, a consistant flow, and a journey in your store. But we first must understand your clients.

$$$+

BUSINESS MODELLING OR RE-MODELLING

  • We dive into one of the following worlds; Sales, Marketing, Operations, People, HR, Client Experience, to either build a new business model or revamp an existing one, and bring structure to the environment.

$$$$+

FAQ

Do you have knowledge of our industry? 

I most definitely do. I’ve worked for the most reputable mass to luxury retail brands worldwide. Overseeing several departments, sales teams, sales managers, and more.
The language of Client Experience is everything in Retail. Whether Brick-and-mortar store or ecommerce, we can develop your brand and cater to the needs of the business. Retailing is all about people, product and service.

What industries do you work with? And be specific.

Retail- Store, Boutique (Fashion, Apparel, Beauty, Accessories) Hospitality- Food & Beverages, Travel, Lodging (Restaurant, Café, Boutique Hotel, Bar)Real Estate- Sales office for New Construction, Agencies, Brokers, Property Management

What’s the quick rundown on what you do, again?

I provide consulting services, which means I help companies to identify, explore, and solve problems. The end-goal is to help the business understand and improve its position, in terms of reduced cost, reduced risk, and smarter decisions. My services focus on People, Business Development and A la carte, meaning I customize based on the particular needs of the current business status; strategy, buildout, and team guidance.

Wait, so are you a consultant, or a contractor?

A lot of people use these terms interchangeably.
To clarify:
a consultant provides strategic guidance to company leadership
a contractor works in a staff-augmentation capacity
You’d engage a consultant to set your direction, then possibly hire contractors to build out that vision.
I provide services as a consultant.
(After working with me, you may wish to engage data scientist or software developer contractors. We can talk about that as we work together.)

How do you work?

I prefer to keep things simple and straightforward: We start with an initial consultation. This is a free, brief meeting in which we learn about each other and I get a big picture of your brand positioning.
If there’s mutual interest, we work together to scope out a project.
After that, we execute the standard paperwork and get started.

Wait, so do you also work with start-ups and small companies?

Yes! The young, growing companies are one of my specialties. If you want to put your money to good use, don’t wait too long. I can work with you on an ongoing, part-time, consulting basis to give you the guidance you need before you build the dream team. I can also help smooth the path for your first hires and onboarding process.
But why should we hire a consultant instead of doing it ourselves?
You could do that, but there are plenty of things you need to do before you try to do it yourself or start hiring people on the fly. Most importantly, you need to determine a game plan, what the business model is and who will play a part in the day to day business operations. Once you have identified the fundamentals and there’s a clear vision then you can hire the right people for the right roles.
Hiring too early and without a plan is a good way to burn revenue.
Think of me as the person to talk to before you start the journey. I am clear, concise and don’t like wasting my time or yours.